Promotions
Create and manage discount campaigns, coupon codes, and automatic price rules to drive sales and reward loyal customers.
Promotion Types
Percentage Discount
Discount a percentage off the order total or specific products.
Example: 10% off all orders above 500,000 VND
Creating a Promotion
Go to Promotions
Click Promotions in the left menu, then + New Promotion.
Set basic info
- Name — internal name (e.g. “Tết Sale 2025”)
- Description — shown to staff at checkout
- Type — choose from the promotion types above
Configure the discount rule
Fill in the discount value and conditions:
- Minimum order value
- Applicable products or categories
- Maximum uses (total or per customer)
Set validity period
Choose a start and end date/time. Leave end date blank for an open-ended promotion.
Add coupon codes (optional)
Generate a single code or bulk-generate unique one-time codes.
Activate
Toggle the promotion Active and click Save.
Promotion Conditions
| Condition | Description |
|---|---|
| Minimum order value | Only applies if cart total exceeds threshold |
| Specific products | Discount only applies to listed items |
| Specific categories | Discount applies to a category of products |
| Customer segment | Only for customers with a specific tag/label |
| Usage limit | Max total redemptions or per-customer limit |
Coupon Codes
Coupon codes are entered by staff at the point of sale or by customers in an online order form.
- Generate a single shared code (e.g.
NEWCUSTOMER) - Or bulk-generate unique codes (e.g. for a mailing campaign)
- Set a per-code usage limit (default: 1 use per code)
Applying Promotions at Checkout
- In the Order form, click Apply Promotion
- Enter a coupon code, or browse active promotions
- The discount is calculated and applied automatically
- Only one promotion can be active per order (configurable)
Reports
View promotion performance:
- Total uses
- Total discount value given
- Revenue generated from promoted orders
- Top performing promotions